Frequently Asked Questions

I have two coupon codes, can I use them both for the same order?
Can I request an item that is not listed on the New Leaf Online web site?
Is New Leaf Online able to supply Practitioner Only Products?
Is New Leaf Online able to supply refrigerated products?

Further information about New Leaf Online is also available via the following links:

For any other questions please don't hesitate to Contact Us.

I have two coupon codes, can I use them both for the same order?

It is only possible to use one coupon at a time. Please choose the coupon that gives you the best value for money with your order.

Can I request an item that is not listed on the New Leaf Online web site?

New Leaf Online is only too happy to receive and evaluate new product ideas for sale on our web site. Where an item is deemed to be specialist in nature, we would otherwise be happy to fulfil the request as a special order, either as a one off, or on a regular basis.

To request a new product or make a special order request, please Contact Us.

Is New Leaf Online able to supply Practitioner Only Products?

New Leaf Online is able to supply Practitioner Only Products through our Practitioner Only Products Programme. These types of products cannot be ordered through our web-site, but rather via one of our Practitioner Only Product Partners or your own healthcare practitioner.

For more information, read the New Leaf Online news announcement Practitioner Only Products Programme 10th June 2007.

Is New Leaf Online able to supply refrigerated products?

New Leaf Online is able to supply a limited range of refrigerated products where the orders are to be delivered within the Melbourne metro area or are collected from our office in South Melbourne.